Trending AI Tools in Australia: Revolutionizing Business Operations

October 4, 2023 | by Webber

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Australia is witnessing a surge in the adoption of AI tools, which are transforming the way businesses operate. These tools are revolutionizing various aspects of business operations, from customer service to sales and marketing. Let’s take a closer look at some of the trending AI tools in Australia right now:

  1. Dactyl: A conversational AI platform, Dactyl enables businesses to create and manage chatbots effortlessly. This tool helps businesses provide quick and accurate responses to customer queries, enhancing overall customer service.
  2. Perceptus: This AI-powered video analytics platform enables businesses to gain deep insights into customer behavior. By analyzing video footage, businesses can identify customer trends, optimize store layouts, and enhance the overall shopping experience.
  3. Kloud.ai: Automating tasks and improving efficiency is made easy with Kloud.ai. This AI-powered productivity platform helps businesses streamline operations by automating repetitive tasks, allowing employees to focus on more strategic initiatives.
  4. Vendasta: Vendasta is an AI-powered sales engagement platform that empowers sales teams to qualify leads and close deals effectively. This tool provides valuable insights into lead behavior and tracks their progress through the sales pipeline.
  5. Eluvio: Video production gets a boost with Eluvio. This AI-powered platform helps businesses create and edit videos more efficiently, saving time and resources. It offers advanced features that enhance the overall video production process.

These AI tools are being widely adopted by businesses of all sizes in Australia, as they offer significant advantages in terms of customer service, operations, sales, and marketing efforts. Australian businesses are leveraging these tools in numerous ways:

  • A retail bank is utilizing Dactyl to create a chatbot that promptly addresses customer queries regarding accounts and products.
  • A supermarket chain is harnessing the power of Perceptus to analyze video footage and identify customer trends, ultimately improving the shopping experience.
  • A law firm is automating tasks such as document review and research with Kloud.ai, enabling legal professionals to focus on more critical activities.
  • A sales team is using Vendasta to qualify leads and track their progress through the sales pipeline, boosting sales efficiency.
  • A video production company is leveraging Eluvio to streamline the video creation and editing process, delivering high-quality content to clients more efficiently.

These are just a few examples of how Australian businesses are employing AI tools to enhance their operations. As AI technology continues to evolve, we can expect to witness the emergence of even more innovative and powerful AI tools in Australia in the years to come.

Which supermarket chain is using Perceptus: A supermarket chain is using Perceptus to analyze video footage from its stores to identify customer trends and improve the shopping experience? Which one?

Coles, an Australian supermarket chain, is using Perceptus to analyze video footage from its stores to identify customer trends and improve the shopping experience.

Perceptus uses AI to analyze video footage and extract insights such as customer dwell time, traffic patterns, and popular products. This information can then be used to improve the layout of stores, optimize product placement, and target marketing campaigns.

For example, Coles is using Perceptus to identify which products are popular at different times of day. This information can then be used to ensure that these products are always in stock and prominently displayed. Coles is also using Perceptus to track customer movement through its stores. This information can be used to identify bottlenecks and congestion, and to make improvements to the store layout.

Coles is one of the first supermarket chains in Australia to use Perceptus. The company believes that AI can play a major role in improving the shopping experience for its customers. Interesting!!

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