Picture this, you’ve delivered a new website to your client and are feeling nice and relaxed, when suddenly your client sends you an email with an issue. Then another, and another. Then an entire spreadsheet of bugs and issues. What’s worse is that the feedback isn’t detailed enough to replicate and resolve the bugs. Sound all too familiar?
BugHerd is designed specifically to help in this situation. It’s a cloud-based feedback collection and bug management tool for websites. You can collect client feedback in the form of sticky notes on a website and track bugs directly on a page. BugHerd works like a transparent layer on your website, that just you and your client can see.
Let’s take a closer look.
- BugHerd pins feedback directly to the website via a simple point-and-click
BugHerd makes it easy to report on any problems or bugs the website has, by letting you, your team, or clients click on the website and leave feedback, right where the problem is.
- BugHerd captures technical information & screenshots, so you and your clients don’t have to
No more chasing information about the browser, operating systems, screen resolutions, or URLs – BugHerd captures all the information for you, so you can get technical information from even your least technical clients.
- All feedback is sent to a central task board for easy management
BugHerd has a built-in task board where all feedback is sent, meaning you have just one location for all the feedback, from your team and clients. No more getting lost in multiple email threads or spreadsheets of feedback.
BugHerd is a perfect tool for agencies, marketers, project managers, web developers, and designers, or any teams who manage internal and external website feedback. Working with remote teams or clients? BugHerd makes collaboration easy, across different timezones and locations.
You can even slide BugHerd into your existing workflows with integrations to Slack, Basecamp, GitHub, or project management tools like JIRA, Asana, or Trello.
BugHerd offers a 14-day free trial, so you can test it for yourself. Pricing plans start at $39/month for the Standard plan.
Try BugHerd for yourself at www.bugherd.grsm.io/saaspump and get 20% off your first three months. If you have any questions feel free to email us [email protected] and we are more than happy to guide and help you to get the perfect tool for your business.
Read other related blogs: Help Desk: What is It, Why Do You Need It, and What Features You Should Look For